Privacy Policy

Élevé Homme

Effective Date: May 27, 2026

Les Maisons de Lucien, LLC, doing business as Élevé Homme ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us. Please read this policy carefully. By using our site, you agree to the terms described herein.

1. Information We Collect

We collect information you provide directly to us, including:

Contact information: name, email address, and phone number
Shipping and billing information: mailing address and payment details
Order history and transaction data
Communications you send us directly

We may also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs through analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your orders, returns, and customer service inquiries
To send you marketing communications, promotions, and updates via email or SMS/text message, where you have opted in
To improve our website, products, and customer experience
To comply with applicable legal obligations

3. Text Message (SMS) Communications

By providing your phone number and opting in, you consent to receive text messages from Élevé Homme regarding your orders, promotions, and brand updates. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP. We will not sell or share your phone number with third parties for their marketing purposes.

4. Email Communications

By providing your email address and subscribing to our mailing list, you consent to receive marketing emails from us. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Please note that transactional emails related to your orders are not subject to marketing opt-out.

5. Sharing of Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

Shipping carriers and fulfillment partners to deliver your orders
Payment processors to complete transactions securely
Email and SMS marketing platforms to facilitate communications you have opted into
Analytics providers to help us understand site usage

All third-party service providers are required to handle your information in accordance with applicable privacy laws and are prohibited from using it for any other purpose.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the information below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may adjust your browser settings to refuse cookies, though doing so may affect certain site functionality.

9. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.