Privacy policy

Privacy Policy

Élevé Homme | Les Maisons de Lucien

Effective Date: June 15, 2026




Les Maisons de Lucien, LLC, doing business as Élevé Homme (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or make a purchase from us. Our store is hosted and powered by Shopify, and your use of our Services is also subject to Shopify’s data practices as described below.


Please read this policy carefully. By using our site, you agree to the terms described herein. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.




1. Information We Collect

We may collect or process the following categories of personal information, depending on how you interact with our Services:


  • Contact details: name, email address, phone number, billing address, and shipping address

  • Financial information: credit card, debit card, and payment account details, transaction records, and payment confirmation

  • Account information: username, password, security questions, preferences, and settings

  • Order and transaction data: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past transaction history

  • Communications: information you include when contacting us directly, such as customer support inquiries

  • Device and usage information: IP address, browser type, pages visited, referring URLs, and interaction data collected automatically through analytics tools and similar technologies


We may collect personal information from the following sources:


  • Directly from you when you create an account, visit or use our Services, communicate with us, or otherwise provide your personal information

  • Automatically through our Services via cookies, tracking pixels, and similar technologies when you use our website or products

  • From our service providers including Shopify and other vendors who collect or process your personal information on our behalf

  • From partners or other third parties as permitted by applicable law

2. How We Use Your Information

We use the information we collect for the following purposes:


  • Provide and fulfill our Services: process payments, fulfill orders, arrange shipping, facilitate returns and exchanges, manage your account, and create a personalized shopping experience

  • Marketing and communications: send promotional emails, text messages, and postal communications where you have opted in, and display online advertisements based on your activity

  • Security and fraud prevention: authenticate your account, detect and investigate fraudulent or malicious activity, and maintain a secure shopping environment

  • Customer support: respond to your inquiries, resolve disputes, and maintain our business relationship with you

  • Legal compliance: comply with applicable legal obligations, respond to valid legal process, and enforce our terms and policies

  • Service improvement: analyze usage patterns, improve our website, products, and overall customer experience

3. Text Message (SMS) Communications

By providing your phone number and opting in, you consent to receive text messages from Élevé Homme regarding your orders, promotions, and brand updates. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP. We will not sell or share your phone number with third parties for their marketing purposes.

4. Email Communications

By providing your email address and subscribing to our mailing list, you consent to receive marketing emails from us. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Please note that transactional emails related to your orders, account, or returns are not subject to marketing opt-out.

5. Sharing of Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:


  • Shopify and platform vendors: as our hosting and commerce platform, Shopify receives and processes data related to your use of our Services (see Section 6 below)

  • Shipping carriers and fulfillment partners: to deliver your orders

  • Payment processors: to complete transactions securely

  • Email and SMS marketing platforms: to facilitate communications you have opted into

  • Analytics providers: to help us understand site usage and improve our Services

  • Business and marketing partners: to support personalized advertising based on your online activity, where permitted by law

  • Corporate affiliates: within our corporate group as needed

  • Legal or regulatory authorities: to comply with applicable legal obligations, respond to subpoenas or government requests, enforce our terms, or protect the rights and safety of our users and the public

  • Business transfers: in connection with a merger, acquisition, or sale of assets


All third-party service providers are required to handle your information in accordance with applicable privacy laws and are prohibited from using it for any other purpose.

6. Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services in order to provide and improve those Services. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.


To help protect, grow, and improve our business, we use certain Shopify features that incorporate data from your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is independently responsible for the processing of your personal information and for responding to requests to exercise your privacy rights related to those uses.


To learn more about how Shopify uses your personal information or to exercise rights related to Shopify’s data practices, visit the Shopify Consumer Privacy Policy at privacy.shopify.com or the Shopify Privacy Portal.

7. Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to enhance your browsing experience, analyze site traffic, support marketing efforts, and enable personalized advertising. You may adjust your browser settings to refuse cookies, though doing so may affect certain site functionality.


We honor the Global Privacy Control (GPC) opt-out preference signal. If you visit our website with GPC enabled, we will treat it as a request to opt out of the sale or sharing of your personal information for the device and browser you are using. To learn more, visit globalprivacycontrol.org. We do not otherwise recognize “Do Not Track” signals from web browsers.

8. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and we may decline a request as permitted by law:


  • Right to Access / Know: request access to the personal information we hold about you

  • Right to Delete: request that we delete personal information we maintain about you

  • Right to Correct: request that we correct inaccurate personal information

  • Right of Portability: receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances

  • Right to Opt Out of Sale or Sharing for Targeted Advertising: depending on your location, opt out of the sale or sharing of your personal information for targeted advertising purposes

  • Managing Communication Preferences: opt out of promotional emails at any time via the unsubscribe link; opt out of SMS at any time by replying STOP. Non-promotional communications related to your account or orders are not subject to opt-out


To exercise any of these rights, contact us using the information in Section 12. Privacy requests may be submitted by emailing support@elevehomme.com. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf, provided the agent supplies proof of your authorization. We will not discriminate against you for exercising any of these rights.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on factors such as whether we need the information to maintain your account, provide Services, or meet applicable legal requirements.

10. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. You are responsible for maintaining the confidentiality of your account credentials.

11. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from individuals under the age required by applicable law in their jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us immediately and we will take steps to delete it. As of the effective date of this policy, we do not knowingly sell or share the personal information of individuals under 16 years of age.

12. Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms not affiliated with or controlled by us. We are not responsible for the privacy or security practices of those sites, and their inclusion does not constitute an endorsement. We encourage you to review the privacy policies of any third-party sites you visit. Information shared on public or semi-public venues, including third-party social platforms, may be viewable by others without limitation.

13. International Data Transfers

We may transfer, store, and process your personal information in countries other than where you reside, including through our service providers and Shopify’s global infrastructure. Where we transfer personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent instruments, unless the destination country has been determined to provide an adequate level of protection.

14. Complaints and Appeals

If you have complaints about how we process your personal information, please contact us using the information in Section 16. Depending on where you live, you may also have the right to appeal our decision or to lodge a complaint with your local data protection authority.

15. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:


Les Maisons de Lucien, LLC | DBA Élevé Homme

Email: support@elevehomme.com

Avon, IN 46123


For questions related to Shopify’s handling of your data, visit privacy.shopify.com or the Shopify Privacy Portal.